BhimaJewellery.com (“BHIMA Jewellery” or “website” or “we” or “our”) is the shopping website of BHIMA Jewellery that allows consumers to browse, select, and purchase precious stones and/or precious metal jewellery and accessories (“Products” or “Goods”) from the website. BhimaJewellery.com provides services to you subject to the terms and conditions included in this Terms of use and other customer service pages to help make your shopping experience with BHIMA Jewellery as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Copyright and Trademark laws.

If you do not agree to these terms, please do not use the BhimaJewellery.com website. If you would like to provide feedback about the BhimaJewellery.com website, or recommend a way we can improve the buying experience, please write to care@bhimajewellery.com. If you have any questions about these Terms and Conditions, please contact BHIMA Jewellery at care@bhimajewellery.com.

BhimaJewellery.com collects, stores, processes, and uses your information in accordance with BHIMA Jewellery’s Privacy Policy.By using the website and/or by providing your information, you consent to the collection and use of the information you disclose on the website by BHIMA Jewellery in accordance with its Privacy Policy. Please review BHIMA Jewellery’s Privacy Policy.

This BhimaJewellery.com website is owned and operated by BHIMA Jewellery. Unless otherwise noted, all design and content included on this website, including text, graphics, logos, icons, images, artwork, products, audio and video clips, and software, is the property of BHIMA Jewellery (or is used under license to BHIMA Jewellery) and is protected by the Indian Copyright Act, 1957, and applicable international copyright laws.

If you access or use the BHIMA Jewellery website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer or device. You agree to be responsible for all activities that occur under your account or password. You further agree to provide true, accurate, current, and complete information about yourself as prompted by the website’s registration forms or as otherwise provided by you while using the website or accessing it through a third-party platform.

You agree to notify BHIMA Jewellery immediately of any unauthorized use of your account or any other breach of security. BHIMA Jewellery reserves the right, at its sole discretion, to refuse service, terminate accounts, or remove or edit content. You hereby grant BHIMA Jewellery a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in your information, in any media or medium now known or hereafter developed, with respect to your information.

BHIMA Jewellery makes all reasonable efforts to display the products listed for sale on its website as accurately as possible. However, the colours used on the website and the display and colour capabilities of your computer or device may affect how the products appear on your screen. BHIMA Jewellery cannot guarantee that your device’s display of any product colour, texture, or detail will be completely accurate.

In addition, BHIMA Jewellery does not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. While every effort is made to ensure that products are described and priced accurately, in the event an item is incorrectly priced, BHIMA Jewellery reserves the right to refuse or cancel the sale of that item. If a pricing error is discovered after payment has been completed, BHIMA Jewellery reserves the right to cancel the order and refund the full amount paid.

If a product offered by BHIMA Jewellery is not as described, your sole remedy is to return the product in unused condition, subject to the applicable return and refund policy.

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction of, or unauthorized access to, alteration of, or use of records, whether arising from breach of contract, tortious behavior, negligence, or under any other cause of action. You also specifically acknowledge that BHIMA Jewellery is not liable for any defamatory, offensive, infringing, or illegal materials or conduct by you or by any third party.

We, as a merchant, shall not be liable for any loss or damage arising directly or indirectly from the decline of authorization for any transaction on account of the cardholder having exceeded the preset limit mutually agreed between the cardholder and the acquiring bank from time to time.

The laws of certain jurisdictions may not allow limitations on warranties or damages as described above. If such laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights. However, in no event shall BHIMA Jewellery’s aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid by you to BHIMA Jewellery for accessing or using the BhimaJewellery.com website.

The offer contained in the electronic communication (“eCoupons”) is made by BHIMA Jewellery and is open to selected registered users of BhimaJewellery.com (“Users”). These terms and conditions are in addition to the existing BHIMA Jewellery Terms of Use. eCoupons are not offered to, and shall not be used by, Users who are prohibited from using such coupons under any applicable laws or statutory obligations.

An eCoupon is the property of BHIMA Jewellery, and BHIMA Jewellery reserves the right to cancel any eCoupon at its sole discretion, at any time (including during the validity period), without prior notice to the User. An eCoupon is a privilege offered by BHIMA Jewellery and does not constitute a right or claim against BHIMA Jewellery. eCoupons may also be cancelled if the User is found to be in violation of the BHIMA Jewellery Terms of Use.

Any User who uses an eCoupon in any manner shall be deemed to have read, understood, and accepted these terms and conditions.

The value and method of using the eCoupon are specified in the electronic communication. The validity of the eCoupon is subject to the condition that the User remains a registered user and is neither suspended nor in violation of the BHIMA Jewellery Terms of Use.

eCoupons may be redeemed only on purchases made through BhimaJewellery.com on eligible product listings that allow eCoupon redemption. eCoupons shall be rendered invalid in the event of payment rejection due to BHIMA Jewellery’s risk management or security measures. eCoupons cannot be used to purchase any item that is illegal or prohibited under the Terms of Use.

eCoupons carry no cash value and cannot be transferred, assigned, negotiated, or sold, and cannot be redeemed for cash. eCoupons cannot be combined with any other coupons, offers, gift vouchers/cards, discounts, or promotions.

Only one eCoupon may be used per purchase, irrespective of the purchase value. Any unutilized or partially utilized value of an eCoupon shall be forfeited, and the User shall not be entitled to any refund, benefit, or replacement eCoupon. If the purchase value exceeds the eCoupon value, the balance amount shall be paid by the User.

This User Agreement, along with all rules and policies contained herein, and your access to and use of BhimaJewellery.com, shall be governed by and construed in accordance with the laws of India. By accessing or using BhimaJewellery.com, you agree that the laws of India, without regard to
conflict of law principles, shall govern these Terms of Use and any dispute that may arise between you and BHIMA Jewellery.

If any court of competent jurisdiction determines that any provision, or any part thereof, of these Terms of Use is unenforceable, such provision shall be limited to the extent deemed enforceable by the court and, as so limited, shall remain in full force and effect. If any provision, or portion thereof, is held to be wholly unenforceable, the remaining provisions of these Terms of Use shall continue in full force and effect.

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and BHIMA Jewellery relating to your access to and use of the BhimaJewellery.com website.

If you need this to specify a jurisdiction/courts (e.g., Kerala / Trivandrum) or the exact legal entity name, tell me and I’ll update it precisely.

BhimaJewellery.com does not own any of the diamonds listed on the website, and certain other products are made to order in-house or manufactured by third-party vendors. In such cases, BHIMA Jewellery places orders with third-party traders or manufacturers only after the user confirms the order, and delivers the product to the user. In these scenarios,
there may be certain constraints in fulfilment, which will be duly communicated to the user.

In the event that the selected diamond(s) are traded in the market before payment is completed or the order is sealed, BHIMA Jewellery will contact the user and suggest an alternative diamond. If the user selects a new diamond, BHIMA Jewellery will confirm the revised order. If the new selection is priced higher than the original, the user shall pay the difference. If the new selection is priced lower, BHIMA Jewellery shall refund the excess amount to the user in accordance with the refund terms specified in these Terms of Use.

Diamond prices may vary across categories and sellers due to multiple factors such as seller reputation, brand value, jewellery design, and market demand and supply conditions. As a result, the prices displayed on the website may be higher or lower than prevailing retail market prices.

All pricing information provided on the website should be considered as a general guideline for diamond and gemstone prices only. While every effort is made to ensure accurate pricing information, the details provided do not constitute an appraisal, guarantee of value, or recommendation for buying or selling diamonds. All grading and pricing involve subjective analysis, and BHIMA Jewellery does not assume liability for the accuracy or validity of such information.

Occasionally, pricing or product information may be displayed incorrectly due to system or technical errors. BHIMA Jewellery reserves the right to correct such errors and does not honor incorrect or erroneous prices. Prices displayed on the website are subject to change without prior notice. For any order, the applicable price shall be the price prevailing on the date the order is confirmed. Product prices listed on the website are fixed and non-negotiable.

Our pricing is calculated based on prevailing precious metal and gemstone prices to provide the best possible value to customers. As these market prices fluctuate from time to time, product prices may also change accordingly.

Prices on BhimaJewellery.com are subject to change without notice. Customers will be charged the price displayed on the website at the time of purchase.

For any queries or assistance, please contact us at +91 9567 37 57 77.

The product weight mentioned on the BhimaJewellery.com website for jewellery items is indicative and may vary at the time of manufacture. If the customer receives a product with a lower actual weight than the weight paid for, BHIMA Jewellery will refund the differential amount to the customer. Conversely, if the final product has a higher actual weight than the weight paid for, the customer shall be required to pay the additional cost.

Any variation in product weight will be determined and disclosed only after the final product is manufactured.

Disclaimer

The materials on our website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.